Returns

Equipment - Sticks, Stands, Saddles, Accessories, etc

Our expectations are that you will love everything that we have offer, but sometimes that is just not the case.  If you are not completely satisfied with your product you can return it (as long as its in resale condition) for a refund within 30 days of receipt, minus the shipping cost.  If the product has a manufacturing defect or there is a shipping error due to Timber Ninja Outdoors, then TNO will issue a full credit or replace, with TNO covering the shipping for the return.  Before returning please fill out the return form listed on this page.  If you would like to return your product (as long as its in resale condition) for any other reason after the 30 days, you will be responsible for the shipping cost and a $50 restocking fee.  All product must be unused and returned in the original packaging.

Logo Wear

All sales for Logo Wear is final, unless you need to switch based on sizing which you will be responsible for return shipping fees.  

eGift Cards

All sales for eGift cards are final.

 

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