Returns
Happy Ass Guarantee: Ultimate and Duel Saddles
The Black Belt Ultimate Saddle and Black Belt Duel Saddle are covered by our 90-day comfort guarantee for the original purchaser. The 90 days start on the delivery date.
Hunt in it. Field use is allowed. If it's not the most comfortable saddle you've used, contact us within 90 days of delivery to request a return for a refund. The saddle and all included components must be returned. The customer is responsible for return shipping unless the product is defective or Timber Ninja made an order or fulfillment error.
Equipment - Sticks, Stands, Saddles, Accessories, etc
Our expectations are that you will love everything that we have offer, but sometimes that is just not the case. If you are not completely satisfied with your product you can return it (as long as its in resale condition) for a refund within 30 days of receipt, minus the shipping cost. If the product has a manufacturing defect or there is a shipping error due to Timber Ninja Outdoors, then TNO will issue a full credit or replace, with TNO covering the shipping for the return. Before returning please fill out the return form listed on this page. If you would like to return your product (as long as its in resale condition) for any other reason after the 30 days, you will be responsible for the shipping cost and a $50 restocking fee. All product must be unused and returned in the original packaging. Ultimate and Duel saddles covered by the Happy Ass Guarantee follow the terms above.
For defects that show up after the return window, see our Warranty.
Logo Wear
All sales for Logo Wear is final, unless you need to switch based on sizing which you will be responsible for return shipping fees.
eGift Cards
All sales for eGift cards are final.